Whom do I contact?
This page is for volunteers who need to contact staff with enquiries, or alternatively, other volunteers with knowledge and experience of particular issues. Wherever possible, staff will try to answer enquiries within 10 working days.
Walking Environment matters
(including footpaths, access land and urban paths)
Emily Shaw
walking.environment@ramblers.org.uk
- for advice from a volunteer involved in developing an Area-level rights of way monitoring scheme, click here to email Neville Machin, Kent Area Chair
Ramblers ecampaigns
(such as Facebook, social networking sites and website campaigning)
Sarah Gardner
ecampaigning@ramblers.org.uk
- for advice from a volunteer on going 'paperless' and using Facebook, Google, etc click here to email Lawrence Jones, Media and Web Co-ordinator for Chilterns Weekend Walkers (read his article here)
- for advice on developing e-campaigning, click here to email Mike Slater, Isle of Wight Area Access Officer
- for advice on using blogging for campaigning on walking click here to email John Bainbridge (click here to read his blog)
Get Walking, Keep Walking
(Big lottery funded projects, encouraging people to start walking)
Chris Leigh
getwalking@ramblers.org.uk
Led Walks
(training and advice for walks leaders and walks programme coordinators)
Karen Inkster
ledwalks@ramblers.org.uk
- for advice from Vic Royce from Highlands Ramblers, who has experience of in-house training for groups, click here
- for advice from Olga Macfadyen, Chair of Edinburgh Ramblers with knowledge of training, click here
Group Walks Finder
(for our database of walks on the website: see also www.ramblers.org.uk/volunteer/groupwalksfinder )
Brenda/Chris (volunteers at Central Office)
walksfinderhelp@ramblers.org.uk
Ramblers national festivals and events
Please look at www.ramblers.org.uk/volunteer/festivals
If your question is not answered here, please email festivals@ramblers.org.uk
Area and Group membership reports and address labels
(monthly reports of Area and Group membership and labels for sending out walks programmes and newsletters)
Membership Services
membership@ramblers.org.uk
- for advice from an experienced volunteer, click here to email Mary Gough, Bicester and Kidlington Membership Secretary.
Opening and closing Groups, Group name changes
(implementing new Groups and Group mergers/closures and name changes on the Central Office systems. Note that proposals for new Groups need to go through the relevant Ramblers Area)
Group Walks Development Officer
gemma.petty@ramblers.org.uk
- for advice from an experienced volunteer, click hereto email Alex Mannings, from Inner London Area, who has been involved in setting up Capital Walkers, a Ramblers group aimed at the over-40s
- click here to email Kevin Matthews, Chair of Mid Lancashire Area, and involved in the establishment of 20s-30s groups, and the new Lancashire Weekend Walkers group
Changes in Area and Group officers and other volunteers, contact details and web addresses
(let us know about any changes in volunteers and contacts after your AGM and throughout the year)
Membership Services
membership@ramblers.org.uk
General and other volunteer queries
Ed Wilson
Volunteer Support and Development Officer
volsupport@ramblers.org.uk
Area and Group Finance
(budgets, year-end returns, bookkeeping and training for treasurers)
Kevin Edwards
areagroupfinance@ramblers.org.uk
Area and Group local websites
(technical queries on local website)
ICT team
ict@ramblers.org.uk
Safeguarding children and vulnerable adults
(for reporting concerns or general queries)
Children and Vulnerable Adults Officer
childandvulnerableadults@ramblers.org.uk
Ramblers volunteer website and enewsletter matters
(comments, suggestions and queries on the volunteer website and enewsletter)
Ed Wilson
volunteerwebsite@ramblers.org.uk
Civil liability insurance matters
(clarificaiton of our cover, reporting incidents and requests for a copy of the insurance certificate)
Karen Inkster
insurance@ramblers.org.uk
Area and Group AGMs, General Council and Board of Trustee or governance/ constitutional enquiries
(including motions to General Council, queries on our Memorandum and Articles and Model Constitution)
Jo Smith
governance@ramblers.org.uk
- for advice from an experienced volunteer, click here to email Brian Reader, former Board member with expertise in Ramblers governance matters
- click here to email Neville Machin, Kent Area Chair (for advice on undertaking an Area-level review)
Meeting and event invitations for Directors, excluding AGM’s – see above contact
directorsoffice@ramblers.org.uk
Complaints procedure for volunteers who have a complaint concerning a member of staff
click here to find out more about the complaints procedure and who to contact. Media enquiries
(queries about dealing with the press)
Maria Castellina
press@ramblers.org.uk
- for advice from an experienced volunteer, click here to email Stuart Parker, Lincolnshire Area Publicity Officer
Fundraising queries, including appeal and raffle queries
(queries about Ramblers fundraising)
Harriet Lamb
fundraising@ramblers.org.uk Area and Group publicity and membership recruitment queries
(queries about recruiting new members and publicising your Area/Group)
Mariusz Wilczynski
publicity@ramblers.org.uk
Alternatively, for advice from an experienced volunteer:
click here to email Stuart Parker, Lincolnshire Area Publicity Officer; click here to email Sylvia Ronan, West Cornwall Group Publicity Officer click here to email Jim McDonald, East Dorset Group Publicity & Recruitment Officer click here to email Julian Tippett, Publicity Officer, North Devon Group click here to email Keith Hartley, East Cheshire Publicity and Membership Secretary click here to email Ceri Dittrich, City of Birmingham Publicity Officer click here to email Alan Mather, Publicity Officer, Meon Group, and editor of Hampshire Rambler. Walk magazine: editorial
(letters to Walk magazine and comments)
Dominic Bates
walkmag@ramblers.org.uk
Walk magazine advertising
(enquiries about advertising in Walk magazine)
River Publishing
kandrews@riverltd.co.uk
