Operations Support Officer

Here at the Ramblers we’re passionate about helping everyone to find their feet. Join Britain’s biggest walking charity to help even more people enjoy the benefits of walking.

This is an exciting time at Ramblers! Over the next three months we will introduce a new brand, website and system for volunteers to plan and organise group walks. Volunteers are at the heart of what we doand with over 480 Ramblers groups and 100,000 group walks taking place every year, it’s vital that we provide the right support. Are you up for the challenge?

We’re looking for an ambitious Operations Support Officer to join the team. The role is part of the Operations & Advocacy team, reporting to the Operations Manager.

If you like juggling lots of different priorities, enjoy working with volunteers and know your way around a spreadsheet, this could be a great role for you!

You will take the lead to provide excellent customer service to Ramblers groups supporting volunteers to get started or take the next steps on their volunteering journey. Whether youre helping volunteers to access a new system, managing event bookings, or keeping records up to date – you will be an enthusiastic team-player, working together with colleagues to ensure that we’re providing the best experience possible for volunteers.

Essential requirements include:

  •     Experience of admin and supporting a team to deliver projects
  •     Strong interpersonal and communication skills
  •     The ability to understand and resolve issues
  •     Familiarity with a range of IT applications, and the ability to support others to use systems 
If you think you’ve got what it takes to be our new Operations Support Officer, we’d love to hear from you!

 

 The Ramblers are an equal opportunities employer. We promote diversity and warmly welcome applications from appropriately qualified people from all sections of the community.  Our EO form can be found here –Equal Opps Monitoring Form

The full job pack including job description and person specification can be found here: Operations Support Officer.

To apply, please send your CV and covering letter to recruitment@ramblers.org.uk