Salesforce Administrator

Join Britain’s biggest walking charity to help more people enjoy the benefits of walking.  

Having implemented Salesforce in December 2021, the Ramblers is now looking for a Salesforce Administrator and declarative developer to join the take ownership of the day to day running of Salesforce, embed new working practices, provide ongoing support for staff, and lead the continued enhancements and development projects.  

Key Responsibilities:

  • Managing/supporting the day to day running of Salesforce including system performance, security, and licencing.  
  • Support the continuous development of Salesforce to ensure it remains aligned to the evolving business needs. 
  • Implement changes, including system configuration, design and analysis of enhancements and new requirements, front-end changes, training and roll out to business users 
  • Ensure all change is managed according to governance and change control processes.  
  • Promote best practices, drive user adoption, and encourage ownership across the business. 
  •   Keep up to date with Salesforce releases, evaluate impact of new features and functionality, identify opportunities, and prepare for roll out and adoption of new releases. 
  • Create and maintain documentation on processes, policies, and procedures. 
  • Help with development of user training and guidance materials.
  • Support marketing automation tools and other apps (Marketing Cloud is desirable).
  • Mange workflow rules, formula fields, approval processes and escalation / assignment rules, customisation of fields, record types, page layouts and validation 

Required skills and experience

  • Deep understanding of the Salesforce Platform and its available features and functionality. 
  • Advanced knowledge and expertise using declarative tools. 
  • Ability to think critically and strategically when gathering, prioritising, and validating requirements. 
  • Experience of working with business stakeholders. 
  • Ability to produce technical and system documentation. 
  • Analytical and organisational skills with attention to detail. 
  • Proven ability to effectively work as part of a team. 
  • Enthusiastic, proactive, and highly professional. 
  • Excellent communication skills 

The Ramblers are an equal opportunities employer. We promote diversity and warmly welcome applications from appropriately qualified people from all sections of the community.  Our EO form can be found here – Equal Opps Monitoring Form

The full job pack including job description and person specification can be found here: Salesforce Administrator 

To apply, please send your CV and covering letter to