Purpose of Role:
At the Ramblers, we’re committed to giving our supporters the very best experience possible however they come into contact with us. The Supporter Care Coordinator role is key to delivering an incredible supporter experience across the organisation, and to maximising loyalty and engagement.
Required skills and experience
Desirable skills and experience
Compensation and Benefits
Ramblers is a member-led organisation, with the majority of work led by volunteers and staff are expected to work closely with volunteers and to manage relationships with function specific volunteers.For example, campaigns staff work with campaigning volunteers, finance staff work with finance volunteers, walking operations staff work with walk leader volunteers etc.
The details contained in the job description, particularly the key responsibilities, reflect the content of the job at the date the document was prepared. It should be remembered, however, that it is inevitable that over time the nature of individual jobs will change; existing duties may be lost, and other duties may be gained without changing the general character of the duties or the level of responsibility entailed. Consequently, Ramblers will expect to revise this job description from time to time.
Supporter Care Coordinator 0422
The job profile can be found here: Supporter Care Coordinator 0422
Application is by CV, covering letter and EO monitoring form here
Completed forms or applications should be sent by email to firstname.lastname@example.org