2 Delivery Officers

This is an exciting role where you will support Ramblers volunteers to deliver services which help people enjoy the benefits of walking, whether they are first time walkers or experienced hikers; whether they want to walk independently or in a group; or to walk in our towns and cities or in our countryside and wild lands.
This role will be responsible for providing help, guidance and support to volunteers, developing new projects, and coordinating closely with Ramblers Cymru and Ramblers Scotland to deliver consistent services for walkers across Great Britain.

This role is part of the Operations & Volunteering Directorate.
  
This is an exciting time to join the Ramblers team and a great opportunity to make a lasting and tangible impact on the future success of the charity.

Essential Requirements include:
• A proven track record in managing and working with volunteers
• Excellent interpersonal and customer support skills, with demonstrable ability to communicate with empathy and patience
• Excellent verbal and written communication skills, with demonstrable attention to detail and the needs of different audiences
• Experience of designing and delivering training and support resources
• Excellent IT skills, a progressive approach to using new technology, and an ability to support others to use technical systems, apps, websites and programmes
• Experience of successfully managing projects or programmes
• Experience of delivering positive change
• Flexible and able to develop strong, collaborative relationships and work in a team
• Ability to understand, apply and explain policies and procedures 
• Ability to analyse data and present reports, identifying issues and making recommendations
• Ability to work under pressure and to tight deadlines
• Interest in/knowledge of walking/physical activity/public health/outdoors
• Willing to travel and to spend evenings and weekends away from home


The Ramblers are an equal opportunities employer.  We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity.  

The job profile and person specification can be found here: Job Pack – Delivery officer

Application is by CV, covering letter and EO monitoring form available here.

Completed forms or applications should be sent by email to recruitment@ramblers.org.uk