Volunteer Check In

What is the Volunteer Check In?

The ‘Volunteer Check In’ is a  project to clarify what roles all our volunteers currently hold.

By completing the Check In and telling us about yourself we can continue to build a better volunteer experience.

What does it involve?

You simply need to log in to your account on the Ramblers website. Make sure you’ve got your membership number handy. You can do this by going to the main website, www.ramblers.org.uk, and clicking Login at the top. You’ll be prompted to fill in your email address and password. Once you’ve logged in, click on My Account at the top, which will take you to a new page, where you then click Update Profile.

Once there, you’ll see a new tab entitled My Volunteering. Simply look through the list displayed there and tick all the ones that apply, or untick all the ones that no longer apply. Any roles we are aware you already hold will be visible in a box to the right of the list, with the option to remove them next to them. Once you’re happy you’ve selected all roles that apply, and removed all roles that don’t, please click submit/confirm. It’s important you do this even if you don’t actually change anything.

What if I don’t have an account on the Ramblers web page?

It’s very easy to create one, just make sure you’ve got your membership details handy! Once you’ve signed up by filling in the relevant details as they appear on your membership card, you will receive a confirmation email from the Ramblers. You should then be able to login and see the new tab entitled My Volunteering and tick all the roles that apply, or untick all the ones that no longer apply.

What should I do if I’m struggling with my account?

There are a few possible reasons for this. The first and easiest fix is to reset your password. If that’s not an option, it’s worth checking whether there’s another email address you might have used to sign up to the Ramblers website at some point in the past. If the account is old and you no longer have access to it, don’t worry, you can still use it to log in.

If you’re still struggling having tried those two fixes, please contact the Volunteer Check In co-ordinator at volunteersupport@ramblers.zendesk.com and we can help get you logged in.

Can I have more than one role?

Absolutely. You might be a walk leader, a path maintenance volunteer, and a countryside volunteer, for example, as well as your group’s treasurer. Holding more than one role is fairly common, and by completing this check in we’re hoping to get a clearer idea of all the roles all our volunteers hold.

Why is this the first I’m hearing about this?

We’re aware there are gaps in our knowledge of our volunteers, and their roles and activities. We’re in the process of communicating with all volunteers recorded on our systems.

If you’ve got friends who volunteer with the Ramblers, in any capacity, particularly as walk leaders, path maintenance volunteers and countryside volunteers, please encourage them to log on to the website and check what roles we have listed for them in the My Volunteering tab.

What should I do if I don’t see my role listed?

Volunteering for The Ramblers is an incredibly diverse and varied experience, and the list of roles reflects that. The list you’ll see in My Volunteering is an attempt to consolidate all the roles and activities you all do for us into one cohesive grouping. If you’re not sure which roles apply, you can either discuss it with your group, or contact the Volunteer Check In co-ordinator for clarification, by emailing volunteersupoprt@ramblers.zendesk.com. There is also the option to select Volunteer – Other.

What happens next?

The My Volunteering tab lets you quickly update your roles yourself in future.  So, if you ever decide to take on additional roles, or decide to step away from a particular role, you can just log back in and update your record.

Thanks again for all you do for the Ramblers.

Kind regards,
The volunteering team

Get started by logging into your account.