Privacy Policy

This is the Privacy Policy for the Ramblers.

We respect your privacy and will not sell your personal information to any third party.

We are committed to protecting your privacy and maintaining the security of your personal information.

Any personal information you provide to us will be treated in accordance with this policy and current UK Data Protection legislation.

We are registered as a data controller with the Information Commissioner for the United Kingdom.

Personal information is any information that can be used to identify you. For example, it can include information such as your name, date of birth, email address, postal address, telephone number, fax number and credit/debit card details.

We collect personal information when you ask about our activities, register with us, (for example, signing one of our campaign petitions), order products and services, (such as publications and email newsletters), make a donation to us, or otherwise give us personal information.

By providing personal information you consent to its processing as described in this policy – examples of processing include: to process membership subscriptions, to contact you with information on our activities, campaigning work and to help us to reduce administration costs.

When we collect your personal information we use strict procedures and security features to prevent unauthorised access. However, no data transmission over the internet is 100% secure. As a result, while we try to protect your personal information, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.

Uses of personal information

Depending on your preferences we will use your personal information for:

  • Membership subscription administration

In order to administer your Ramblers local group membership your personal information will be shared with the local membership secretaries in your area - they will keep you updated with your local walks program and walking events that may interest to you.

  • Communications about our campaigning work
  • Communication about activities
  • Fundraising
  • Marketing purposes
  • Administration purposes
  • Fulfilment of orders for goods and services
  • Administration of donations and legacies
  • Customer satisfaction surveys
  • In-house research and analysis

Personal information disclosure

We sometimes use other companies to capture personal information or undertake fulfilment services on our behalf, these activities are carried out under contract and in compliance with the Data Protection Act.

People aged under 18

If you are aged under 18, please ensure you obtain your parent/guardian's consent before providing any personal information. We will not accept donations or orders for goods or services from persons aged under 18 years.

Dispute Resolution

If you think we have not followed our Privacy Policy in some way or if you have questions about this policy. You can contact us by mail at the following address: 2nd Floor Camelford House, 87-90 Albert Embankment, London, SE1 7TW UK. You may also contact us by email at ramblers@ramblers.org.uk or you may call us at +44 (0)20 7339 8500.

Additional Information

Group "Joining"

We collect the following information:

  • Physical contact information
  • Transaction history
  • User's Name

At the user's option, we may also collect the following data:

  • User's Birth Date

This data will be used for the following purposes:

  • Completion and support of the current activity and to conduct analysis

This data will be used by ourselves and our agents. In addition, the following types of entities will receive this information:

  • Others following the same practices - the user is allowed to opt-out of this data sharing

Group "interactive pages"

We collect the following information:

  • HTTP cookies

This data will be used for the following purposes:

  • Completion and support of the current activity
  • Web site and system administration one-time tailoring

This data will be used by ourselves and our agents.

Group "General Analysis"

We collect the following information:

  • User agent information
  • Last URL requested by the user

This data will be used for the following purposes:

  • Completion and support of the current activity
  • Web site and system administration
  • Research and development

This data will be used by ourselves and our agents.

The data in this group has been marked as non-identifiable. This means that there is no reasonable way for the site to identify the individual person this data was collected from.

Cookies

A cookie is a small text file stored on your computer when you visit our website. Please read our information on cookies to find out how cookies are being used on this website, how they affect you and how you can manage them.

Access to your own information If you have any problems or queries about your data, please contact The Ramblers, 2nd Floor Camelford House, 87-90 Albert Embankment London SE1 7TW or telephone 0207 339 8500.

Notification of change of Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Notice of any change will be posted on our website and will be deemed effective on publication.

Cotswold Outdoor