Social media and web advertising

Custom audiences

We occasionally use a “custom audience” program which enables us to display adverts to our existing supporters and volunteers on social media platforms such as Facebook and Instagram. We provide personal information: your email address and potentially your mobile number, and the social media platform matches this to your account. We will only provide this data where you have opted in to email. You may be presented with an advert which we think you may be interested in – for example if you are a member, we may present you with some top tips on gear for winter walking. Your data is sent in an encrypted format which is deleted by the social media platform if it does not match an account. 

Look-a-Likes

We sometimes share with a social media platform (e.g. Facebook) the email addresses and potentially mobile numbers of people are a member, donated or volunteered with us. The emails are used by the platform to find people who are similar (in profile) to that audience. This is an effective way for us to raise funds and find more people who might like to partner with us to protect our pathways for future generations. Your data is sent in an encrypted format and will only be used for this purpose.

Retargeting/remarketing

The Ramblers have cookies on some pages of our website, which allows us to collect information about the pages you’ve visited on our website. This may for example include where you’ve visited our join as a member page, but haven’t submitted the form. You may then be presented with adverts on a social media feed, or when you visit another website.

When you first visit the Ramblers website, you can choose to not consent to cookies being used for this purpose. 

Read our cookie policy for more information.

Opting out

There are a few ways you can prevent the use of your data for building look-a-like audiences, or for targeted adverts.

At any point, you can contact our Membership Services Team on the contact details below. Alternatively, you can do this directly with the social media platform:

Facebook: https://www.facebook.com/help/568137493302217
LinkedIn: https://www.linkedin.com/help/linkedin/answer/62931
Twitter: https://business.twitter.com/en/help/troubleshooting/how-twitter-ads-work.html

Updating your preferences with Ramblers will not guarantee that you never see Ramblers content on social media, since the social media site may select you based on other criteria, and without your data being provided by us (for example interest targeting).

If you would like to change your preferences, just get in touch with our membership services team on: email ramblers@ramblers.org.uk, visit ramblers.org.uk/my-account or call 020 3961 3300.