Last Reviewed: 10/04/2025

This page is being used to communicate to members and volunteers the status of any reported issues while using the Ramblers Mobile App. 

Before reporting an issue, please check if it is already covered on this page.  If your issue is not listed, please report it to mobileapp@ramblers.zendesk.com.

We are continuously reviewing Zendesk queries and feedback form submissions, so if you have raised an issue that isn't listed, please allow us a few more days to check for any other reported issues. 

 

Latest Updates

 

Android App Update - Released 10th April 2025

Resolved: An issue with Android versions of the app had led to slow response times and crashing on a small number of affected devices, including the Samsung S24.  

 

Current Issues

 

OS Maps on Android devices

Switching from the default mapping to OS Maps on some Android devices is leading to app crashes and hanging. We are aware of the cause of this and a fix is underway with a resolution expected shortly. 

 

"No Led Walks"

Some users are reporting no walks being returned when they do a search. We intend to address this with an upcoming update.

The March update will also include the following improvements and bug fixes

• Fix for iOS users who have issues linking out on articles
• An increase to the zoom level attainable on the map for iOS users

 

Future Enhancements

We will continue to work on updates for both Android and iOS devices over the coming weeks. We welcome suggestions for improving the Ramblers App and will carefully review each suggestion we receive and consider the feasibility, value, and alignment with Ramblers goals. Our aim is to continually improve the experience you receive from the app.

Here are some of the items under review at present: 

• The removal of the second authentication screen when creating a Walk Register
• Improvements to the search functions of the app to better define Group Walks, and Wellbeing Walks

You can share additional future feature requests via mobileapp@ramblers.zendesk.com