Mobile App Status

Last Reviewed: 09/10/2025
This page is being used to communicate to members and volunteers the status of any reported issues while using the Ramblers Mobile App.
Before reporting an issue, please check if it is already covered on this page. If your issue is not listed, please report it to mobileapp@ramblers.zendesk.com.
Recent fixes and updates
Missing Routes
All versions - 8 October 2025
Fixed an issue preventing some newest routes, especially those featured in Walk Magazine, from appearing in route results.
Known Issues
The following issues are known to us and are under development for fixes in an upcoming app update. Any known workarounds will be included below.
Select from list - Walk Register crashes
Android devices - Fix expected in October 2025 update
An issue which can cause the app to automatically close when using the "Select from list" function of Walk register submission
Truncated results and walk details
Android & iOS devices - Fix expected in October 2025 update
An issue which prevented full lists of walks from returning in search results, or some details such as w3w or additional details getting shortened. This is caused by your device caching previous app data, and can be resolved by clearing your devices app data cache for the app, or delete and reinstall the app.
No Results
iOS devices - Fix expected in October 2025 update
An issue which results in "No Led Walks" appearing when using search on some iPhones.
Future Enhancements
We welcome suggestions for improving the Ramblers App and will carefully review each suggestion we receive and consider the feasibility, value, and alignment with Ramblers goals. Our aim is to continually improve the experience you receive from the app.
You can share additional future feature requests via mobileapp@ramblers.zendesk.com

Walks Manager & Website Status
This page displays status updates for the new website. We want to communicate to volunteers the status of any reported issues while using Walks Manager or the new website.

Contact us
If you can’t find the information you need on our website, get in touch with our friendly Support Care Team who will be pleased to help.