Assemble

Assemble

Assemble is the Ramblers website exclusively for volunteers. It will soon be the place to go for everything you need to carry out and enjoy your role. 

If you’re a volunteer, you must be recorded centrally as a volunteer, and we do that on Assemble – but there’s much more to Assemble than that. 

When you visit Assemble, you will able to access news, guidance, quizzes, learning opportunities and manage your own contact details. Over time, we’ll work together to fill Assemble with lots of interesting things to read, watch and do. 

We’re going to start use it more over the next few months, so if you’d like to log in and take a look around, go to Assemble now or take a look at our guide to help you log in.  

We hope you enjoy exploring Assemble. If you have any questions, read our FAQs or send an email to volunteersupport@ramblers.zendesk.com.

What will you find in Assemble?

It’s early day for Assemble, but over time we’ll work with volunteers to add information, updates and learning opportunities that will be most useful to you. Here are some the things that are already in Assemble – or will be added soon.

Volunteer News

Assemble will have all the news that’s relevant to you as a volunteer. You’ll be able to customise your view of the news, to make sure you always see the stories that matter most to you.

Document Hub

In the Document Hub, you’ll find guidance for you, and information for your walkers. You can view these online, download them to email them to members or print them. We’ll have guidance for all the different volunteer roles.

Inspiration

Assemble will give you an opportunity to share ideas with other volunteers. We’ll be encouraging volunteers to share stories and documents with us, so we can add them to Assemble – and inspire others.

Learning

In Assemble, in time, you’ll be able to access e-learning modules. These will be an optional way of learning more about the role you’re in, which will be especially helpful for new volunteers!

Frequently Asked Questions

Thanks to everyone who has been in touch to find out more about Assemble. We’ve put together a list of the most commonly asked questions and answered them here. Get in touch if there’s anything we’ve missed.

I’ve logged into Assemble. Can you tell me more about it?

Assemble is used by lots of organisations who have volunteers and it’s going to become central to how we support you in your role(s).

It’s where we record who volunteers for the Ramblers, but it offers much more than that too.

Ultimately, Assemble will have everything you need for your volunteering role. There is a Document Hub, where we’ll have lots of tips and guidance for your specific role(s). There’s a News section so you can make sure you’re always up to date with what’s happening across the Ramblers. And we’ll soon have an online learning section that will give everyone the opportunity to brush up their skills and knowledge at their own pace.

If you would like to, you’ll soon be able use Assemble to connect with other volunteers across England, Scotland and Wales so you can share ideas and expertise. We hope it will create a great sense of community.

We’ll keep you posted about how you can use it to get the most out of volunteering with the Ramblers. For now, have a look around and get in touch if you need anything.

Why do volunteers need to be recorded by the Ramblers?

We need to make sure we are always sticking to Charity Commission guidance and other regulatory legislation. One of the ways we need to do this is by knowing who volunteers for the organisation.

Also, as a volunteer, you carry out important tasks on behalf of the Ramblers, which help the organisation meet its mission of protecting the ability of people to enjoy the freedom and benefits that come from being outdoors on foot. As such, we have a duty of care to you all.

If we don’t know you’re a volunteer, we can’t provide that care – be it sharing guidance that will help you in your role, providing legal information on things such as insurance or running online training to help you feel confident when representing the Ramblers.

Why do I need to be recorded as a volunteer now, when I haven’t before?

We’ve not always had a complete picture of who volunteers with the Ramblers and for the reasons mentioned above – including our duty of care to you – we knew this needed to be sorted out.

Our first step was finding the right system to do this, and we chose Assemble. Once Assemble was in place, we wanted to make sure we had the correct details for the volunteers we already had recorded.

We then planned to gradually add those who were volunteering but not yet recorded on our system, but COVID-19 forced us to speed up this work.

This needed to be sorted out as quickly as possible, partly because of the increased complexity brought about by the pandemic. But primarily, we simply need to catch up with the standard practice across all charities.

We’re tried to make the process as simple as possible. All that’s required is an email to volunteersupport@ramblers.zendesk.com with the volunteer’s name, role, email and membership number (if they have them) and the Ramblers group for which they volunteer.

We have members who carry out tasks for our group or area. Are they volunteers?

We know the distinction between members and volunteers has often been blurred at the Ramblers, but yes, if someone has responsibilities within your group or area, they’re a volunteer!

Whether they’re leading walks, doing path maintenance, helping with the day-to-day running of the group or area, or doing anything else on behalf of your group or area, they must be recorded with us as a volunteer because they are representing the Ramblers and we have a duty and responsibility for them.

As a recorded volunteer, they will also covered be our liability and accident insurance when they’re carrying out tasks required by their volunteer role, which is really important.

Why have you chosen Assemble?

Assemble is a system that is used by many charities to record who volunteers for them, and to share information, guidance and news. We chose to use it because it’s secure and allows our volunteers to view their own information and update their own contact details, without having to email or phone us.

A lot of volunteers have asked how they can get in touch with others beyond their own group or how they can support volunteers who are new to their role. Assemble will allow this to happen safely and securely.

Will this increase the number of emails and other communications I receive from the Ramblers?

No, we don’t want that at all. Instead, we hope Assemble will help make sure you get more relevant information at the right time.

As well as offices providing information through Assemble, there will be lots of ways for volunteers to share information with us and with each other. It will take a little bit of time to introduce all the different things Assemble has to offer, but you will be able to get in touch with other volunteers doing the same role as you to share ideas, advice and stories.

Can I use Assemble on my mobile phone?

Yes, there is an app called ‘Ramblers Volunteering’ which you can download from the App Store for Apple devices and Google Play for Android.

Can I still call or email the Ramblers offices?

Yes, absolutely. Assemble is here to improve the way volunteers and staff work together, not replace what’s working already.

You can always email us using volunteersupport@ramblers.zendesk.com or call 020 3961 3180.